Order Processing Time
All orders are processed within 1 to 3 business days after you complete your purchase.
You will receive a confirmation email with a tracking number once your order has been shipped.
Orders placed on weekends or public holidays will begin processing on the next business day.
Delivery Time
After your order is shipped, delivery typically takes 6 to 12 business days.
Most addresses fall within this timeframe. Remote locations may occasionally take slightly longer, but this is rare.
Please note that delivery time does not include the 1-to-3-day processing period.
Free Shipping Worldwide
We offer free shipping on all orders. There is no minimum purchase amount.
Whether you buy one item or ten, you pay nothing for shipping.
This applies to every address we deliver to worldwide.
Tracking Your Order
Every order comes with a tracking number sent to your email address.
You can use this number to check your package status at any time. If you did not receive a tracking link within 3 business days after ordering, please contact us through the Contact page.
Shipping Carriers
We work with multiple reliable shipping partners to ensure your package arrives safely and on time. The carrier assigned to your order depends on your location and the size of your package.
Incorrect Address
Please double-check your shipping address before completing your order.
If you realize your address is incorrect after placing your order, contact us immediately through the Contact page. We can only update the address if your order has not been processed.
We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer.
Lost or Delayed Packages
If your package has not arrived within 15 business days after the shipping confirmation email, please contact us through the Contact page.
We will work with the carrier to locate your package or send a replacement at no cost to you.
Customs, Tariffs, and Import Taxes
You do not need to pay any additional fees upon delivery.
We cover all customs duties, import taxes, and related charges. The amount you pay at checkout is the final amount you will ever pay.
If a carrier asks you to pay customs fees, contact us immediately through the Contact page. We will resolve it directly with the shipping partner.
Business Days Definition
Our business days are Monday through Friday, excluding major public holidays observed by our shipping hubs.
Questions About Shipping
For any shipping-related questions, including tracking updates, delivery delays, or address changes, please visit the Contact page. We typically respond within 24 hours.
